Patagonia. I will continue to buy their stuff...

[grinch]

Cool video channel as well
Need moar etrains


Really liked this one as well. Some shot local. Love skiing through these dinosaur trees. One of my favourite spots thus far

[Peruvian]

Patagonia seems to have altered their repair process. I sent in a 3 year old item for repair through a local store. 8 weeks later I got a code for 1/4 of the original price without explanation. I called and waited on hold over and hour before hanging up. At the store I asked about it and they said the warrantee department must have decided that is the value of the garment. I would have liked it back to have it repaired or just used it as is. Instead I get a small credit. Did I mention they no longer make this and the store manager admitted one of their biggest issues is the lack of year over year consistency with products?

[skibrd]

Patagonia seems to have altered their repair process. I sent in a 3 year old item for repair through a local store. 8 weeks later I got a code for 1/4 of the original price without explanation. I called and waited on hold over and hour before hanging up. At the store I asked about it and they said the warrantee department must have decided that is the value of the garment. I would have liked it back to have it repaired or just used it as is. Instead I get a small credit. Did I mention they no longer make this and the store manager admitted one of their biggest issues is the lack of year over year consistency with products?

They did that with my spare goretex shell to me in December. It needed the zipper and the Velcro on the cuffs replaced. Jacket was still (mostly) water proof and it had a lot of sentimental value, it was the jacket I wore during my Japan trip. It was the old (7ish year old) Gore-Tex that was still pretty heavy. I didn’t mind wearing it well working in the winter, unlike the new stuff that’s so thin I think it’s going to rip if it touches anything. The game me about 30% replacement value and I couldn’t get it back if I wanted. I had enough store credit saved up that I was able to get a new ski jacket, but it still sucked.


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[Danno]

Post on their social media about this, companies tend to respond to that, they're not going to see the feedback here.

[hutash]

I have never had warranty issues with Patagonia. They have either repaired or.replace.the item, no bull shit discount codes. If they did that to me I would tell them to call the warranty department and find my piece and send it back to me, or replace it in kind, not.a.bull shit 25% off code.

I guess from now on I will state on my repair form to return the item regardless.

[bodywhomper]

It’s been happening for at least 5 years, both in store and by mail.

[jackattack]

I don’t mail anything back to Patagonia

In store consultation only

[bodywhomper]

I got huge pushback about 5 years ago when taking warranty items back in-store. The closest store to me is almost 2 hours away.

The push back that pissed me off the most was seam tape delam.

[esseff]

My only complaint is how long it takes to get a repair. I sent two backpacks in and it took two mos. First world problems.

I will say their Worn wear program is A++. I took some 20+ year old torn garments to them and was shocked at how much $ they game me (credit). Maybe try to get a Worn wear value at the same time you try warranty.

I have never had warranty issues with Patagonia. They have either repaired or.replace.the item, no bull shit discount codes. If they did that to me I would tell them to call the warranty department and find my piece and send it back to me, or replace it in kind, not.a.bull shit 25% off code.

I guess from now on I will state on my repair form to return the item regardless.

[Peruvian]

10 to one my garment gets into the Worn Wear program and they make 2x what they gave me.

The store that told me to send it in, bailed pretty quickly when I stopped in to ask what the credit I received represents. Instead of the “you should get a new item” I got the “you get what they think the garment is worth”.

Whatevs. Patagonia premium prices don’t buy what they used to so I’ll look elsewhere.

[jackstraw]

That's too bad. Wonder what their work force situation is and how it's effecting their business. Would think their repair center is short staffed, but who knows. Everything is fucked right now.

[Pinned]

Patagonia is a bit more expensive than I'd like to spend when it comes to retail prices, but I like the company and the garments. In general, my Patagonia stuff has lasted well and the 40% off sales make it reasonable. I feel better buying from them than a brand doing less activism and being less transparent about their supply chain.

I had one lame experience with warranty where they offered me 25% of the purchase price instead of a repair - I declined it and was able to keep the jacket. Not particularly stoked on that but I think they're probably being subjected to all the same stuff that made LL Bean change their policies not so long ago. A few taking advantage hurts the collective, sadly.

[yeahman]

There's a box to check on the repair form indicating that you want the item returned if it can't be repaired. It's easy to miss. I got screwed that way too and lost a good nanopuff.

Now I just take the stuff to a local lady who does mending and sewing repairs. She's great and very reasonable.

[jackstraw]

Now I just take the stuff to a local lady who does mending and sewing repairs. She's great and very reasonable.

Yeah, I had a seamstress in Taos that was awesome. She fixed all my torn up stuff.

Locally we have a shop that makes bike courier bags called Bailyworks. I went there and asked if they did repairs and the two women were super nice and said sure. I went back to pick it up and the guy owner was there and went off on the women for doing the repair right in front of me. I just paid and thanked the women and gave him a look of what an asshole. It's one thing to speak with them after about not doing repairs because of whatever reason, but in front of a customer who may buy his new stuff (and have, never again!) blew me away. What a douche!

Anyway, I haven't found anyone local to do repairs which is a bummer. I should probably go back in a see if one of them would do it as a side gig.

[old goat]

These guys in Truckee are good. They replaced the zipper on a wet suit for me.
https://www.tectahoe.com/

[jackstraw]

Interesting

https://www.businessinsider.com/pata...sis-2022-9?amp

[eSock]

I had a feeling there was something else going on as well...

"Still, the moves mean Chouinard won't have to pay the federal capital gains taxes he would have owed had he sold the company, an option he said was under consideration. On a $3 billion sale, that bill could be more than $700 million. It also helps Chouinard avoid the US estate and gift tax, which is a 40% levy on large fortunes when they're transferred to heirs. "

" Chouinard's move evokes a similar transfer done last year by a Chicago billionaire supporting starkly different causes.

Electronics manufacturing mogul Barre Seid donated his company Tripp Lite to a 501(c)(4), Marble Freedom Trust, which then sold the business for $1.65 billion, sparing Seid from paying capital gains taxes on the transaction. The organization is led by a conservative activist whose activities helped cement the conservative dominance of the US Supreme Court and counter abortion rights, voting rules and climate policy. "

" It's unclear to what extent Chouinard's Holdfast nonprofit will get involved in politics, since the issue of climate change is broad and could entail lobbying for legislation or apolitical charitable work, Harrison said.

"Battling climate change can mean a lot of things," she said.

With a historically polarized government leading to repeated stalemates on legislation, it's likely that more billionaires will see 501(c)(4)s as the most expedient way to ensure their policy aims and charitable intentions outlive them."

[Relica]

If Chouinard sold the company for $3 billion he would've had to pay taxes on that income, makes sense, he still would've been up $2.3 billion. Now, sure he still has control of the company but he did sacrifice getting $2.3 billion dollars. I'm all for calling out greenwashing, but this doesn't seem to be it.

[Stuntmonkey]

Yeah, there's no tax incentive for them. They control the company through the trust but can't take the profits out to use them for like a yacht or some shit. He/the family avoid estate and gift taxes, but given that there wasn't any sale of shares and then gifting of that money or shares to other family members it's kinda moot.

The family and himself are however paying gift tax on the 2% they give to the not for profit, about $18MM. The heirs owned a bunch of stock already so it's again, moot.

I don't mind the tax avoidance issue when we all know those taxes do fuck all for the actual cause, this way he is directing his tax bill where he sees fit. Multiple other billionaires just dump their shit into a PAC and then push right-wing conservative bullshit which does nothing for the environment, if not primarily the opposite.

[Ørion]

Like Yvon, I also avoid 700 million in taxes by not profiting 2.4 billion dollars; my method is quicker though since I didn't build a company first.

That is one hot-take by Bloomberg News, especially given the followup criticism that the non-profit might get into politics, since billionaire Michael Bloomberg notably tried to use his resources to buy himself into the democratic nomination with the most expensive primary campaign in history. He even launched his mayoral career by successfully outspending his opponents 5 to 1.

[Skistack]

Brilliant tax strategy! Giving away a $3B company to avoid $700M in cap gains tax. I think I saw somewhere they will still owe gift tax.


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[jackattack]

Multiple other billionaires just dump their shit into a PAC and then push right-wing conservative bullshit which does nothing for the environment, if not primarily the opposite.

Not to mention the fucking tax-exempt churches

From now on I give my 10% to Patagonia, this way I actually get something in return.

[Stuntmonkey]

Brilliant tax strategy! Giving away a $3B company to avoid $700M in cap gains tax. I think I saw somewhere they will still owe gift tax.


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Yeah, two posts above you lol.

[hutash]

No doubt there were tax benefits, but as noted he gave up far more in cash than the tax consequences. More importantly, he has always walked the walk environmentally, so I see this as just continuing his legacylong after he is gone. No doubt he departs with enough cash to live well, as I suspect his kids will as well.

[XXX-er]

The other thread has 5 pages of people almost all of whom don't trust Yvon or his intentions

Becuz this is America he must be trying to fuck us over somehow, we just haven't figured it out yet