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Thread: Kudos to Elan
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03-12-2009, 02:24 PM #1
Kudos to Elan
Big thanks goes out to Elan. My 888s delam'd a couple weeks back. Took them back to the shop and within a week+ I was notified I would get a new pair . Week or so later they are at the shop ready for mount. These boards had a solid year on them but were well maintained and not abused.
I have an old pair of S12 Fusions that are still a decent carver. I lost the tip on one and searched high and low in the USA to no avail . I emailed the boys in Slovenia of the issue and within a couple weeks 2 tips showed up free of charge. Elan now has a loyal customer . May have to try and make it over there someday.
Last edited by manx; 03-12-2009 at 02:26 PM.
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03-12-2009, 08:46 PM #2
Elan's (Dalbello) Customer Service is top notch.
Click. Point. Chute.
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